Everything your AI assistant can do
Detailed capabilities for charities, churches, and community organisations. Each product trained on your content, running 24/7, GDPR-conscious by design.
GDPR-Conscious
UK-hosted by default. No persistent chat storage unless opted in.
Live in Days
One-line embed. Works with WordPress, Webflow, and custom sites.
40+ Languages
Voice input, text-to-speech, and automatic translation on all tiers.
Your website is often the first place people go for help — but only when they can find what they need. The Website AI Assistant sits on every page, answering visitor questions instantly from your approved content, with citations.
It guides people to the right services, captures enquiries, and shows you exactly what visitors are asking about — so you can improve your content and help more people.
Content
- 10–100+ pages indexed (unlimited on enterprise)
- Auto content sync (monthly → daily by tier)
- Real-time streaming on Enterprise
- PDF and page ingestion
AI Engine
- Enterprise-grade AI with conversation threading
- Advanced citation processing
- Content-only mode (no hallucination)
- Multi-assistant architecture
Experience
- Floating widget + full-screen mobile
- Custom branding, themes, button styles
- WCAG-aligned accessibility
- 40+ language support
Analytics
- Top questions and drop-off tracking
- Content coverage gap reports
- Session and engagement metrics
- Lead capture with CRM push
Technical specifications — Website AI Assistant
Security & Compliance
- Enterprise-grade input sanitisation
- Secure API endpoints with rate limiting
- GDPR-ready data controls
- No persistent chat storage by default
- UK-hosted document storage
Deployment
- One-line JavaScript embed
- WordPress, Webflow, Umbraco, custom sites
- iFrame option for CMS restrictions
- White-label on Enterprise tier
- Typical go-live: 3–7 business days
Tier Scaling
- Community: 10 pages, monthly sync, 40+ languages
- Impact: 30 pages, weekly sync, custom branding
- Mission: 75 pages, daily sync, advanced analytics, SLA
Integrations
- Lead capture → email, CRM, webhook
- Google Analytics event tracking
- Consent management integration
- API access on Enterprise+
Every organisation has the same problem: staff ask the same questions, and the answers are buried in a SharePoint folder nobody can navigate. The Staff Knowledge Hub fixes that.
Upload your policies, handbooks, and procedures. Your team gets instant answers with links to the exact source document — no more "I'll get back to you" from HR.
Capacity
- 1 to unlimited user seats
- 10 → 200 → unlimited documents
- Word, PDF, SharePoint processing
- Role-aware results by department
AI & Search
- Enterprise-grade AI with session memory
- Full-text search with keyword highlighting
- Semantic vector search (Enterprise)
- Source citations on every answer
Integrations
- Webhooks & internal systems API
- SSO (SAML/OAuth) on higher tiers
- Export snippets to email
- Custom HR/IT system APIs
Security
- IP rate limiting & data export
- Encryption in transit and at rest
- Usage & team-level analytics
- 24/7 security monitoring (Enterprise)
Technical specifications — Staff Knowledge Hub
Document Processing
- Microsoft Word (.docx) and PDF ingestion
- Automatic chunking and vectorisation
- Version-aware content updates
- Bulk upload via admin dashboard
Access Control
- Team/department-level permissions
- SSO integration (SAML, OAuth 2.0)
- IP restriction options
- Audit trails for compliance
Tier Scaling
- Team: 1–5 users, 25 docs, source citations
- Organisation: 6–15 users, 100 docs, team analytics
- Network: 16–30 users, 200 docs, audit trails
Deployment
- Embedded widget or standalone portal
- Intranet, SharePoint, or any internal site
- Mobile-responsive interface
- Typical go-live: 5–10 business days
What's the same across both products
Every product shares the same foundation of security, speed, and simplicity.
Security
- UK-hosted document storage
- No chat storage by default
- No data used for model training
- Encryption in transit
- Input sanitisation
Deployment
- One-line embed code
- WordPress, Webflow, any CMS
- iFrame fallback option
- Mobile-responsive by default
- 3–7 days typical go-live
Support
- Founder-led — talk to Colin
- UK business hours
- Content updates included
- Ongoing training refinement
- No offshore ticket queues
Works with
One line of embed code. Works on any platform.
Want to see these features working with your content?
Book a 15-minute call. I'll show you a live demo using your actual website or documents. No commitment, no sales pitch.